Introducing Ritzy Shipping for the Web: A Module for Every Line of the Business

Ritzy Shipping now runs in your web browser. No client install, no per-machine upgrades, no VPN gymnastics to get the branch office or the overseas agent onto the same system as head office. Open a browser, log in, work.

That part is straightforward. The more important change is how the product is packaged — and that change came directly from how this industry actually works.

Nobody Runs All Seven Lines

Shipping is not one business. It is a cluster of related businesses that happen to move the same cargo past each other.

A freight forwarder books space and produces documents. A liner agent manages a principal's containers, free days and demurrage. A ship agency runs port calls and disbursement accounts. A 3PL operator bills storage by space and time. A transporter runs trucks. A ship chandler supplies provisions to a vessel alongside. These are different companies with different staff, different masters and different paperwork.

Most software in this space is sold as one monolithic "shipping ERP" — which means you pay for six things to use one, and you train your team to navigate around modules they will never open. We think that is backwards.

So Ritzy Shipping is seven operating modules, licensed independently. You take the ones that match what your company does. Typically that is two or three. Add another line later and it appears in the menu — no reinstall, no data migration, no second system.

The Seven Operating Modules

Each one carries its own job card, its own master data, its own dashboard and its own report pack.

• Cargo — freight forwarding, the core. Sea, air and miscellaneous jobs, import and export. Quotations with buy and sell charges, invoicing, and printing for BL, AWB, CAN, DO, POD, pre-alerts and manifests.
• Liner — container line operations. Import and export jobs, bills of lading, container manifests, live vessel and voyage tracking, free days, demurrage and gate events, with its own tariff master.
• Marine Agency — ship agency and port calls. Proforma DA through to appointment, a ten-stage port-call flow, a whiteboard status board for the operations desk, and per-voyage costing with DA prints.
• Container Tracking — yard and gate visibility. Vessel and voyage dashboard tiles, a full container journey timeline, BL free-days override, auto-discharge, and gate-event import from Excel.
• Warehousing — 3PL storage. Goods receipt and release linked back to the originating job, a stock and movement ledger, and space-by-time storage billing runs that invoice themselves.
• Inland Transport — truck and rail haulage. Route, vehicle and driver masters, cargo and charges with tax, and jobs that can be linked as a leg of a cargo job.
• Shipchandling — provisions supply. A catalogue with buy and sell pricing, and supply orders that run enquiry to quote to supply to invoice.

The advantage: you pay for the lines you run, and your staff see a menu that reflects your business instead of somebody else's.

CRM and Accounts Come With Every Module

Modular does not mean disconnected. Whichever operating modules you licence, two things come wired in and are shared across all of them.

• CRM — a sales pipeline built over your real customer master, not a separate contact list. Activity timeline, tasks and reminders, AI account summaries, and scanning for accounts that have gone quiet.
• Accounts — full double-entry, multi-currency financial accounting. Invoice, receipt, payment, journal, contra and cash memo; PDC, recurring JV, cost allocation and asset depreciation; bank reconciliation, opening balances and financial-year control; trial balance, P&L, balance sheet, ledger, ageing and statements.

One customer master. One ledger. A job costed in the warehouse module and a job costed in the cargo module land in the same place, in the same currency structure, on the same trial balance.

The advantage: no re-keying between systems, no reconciliation spreadsheet holding the month together, and job profitability that is a by-product of doing the work rather than a month-end project.

What Changes When It Runs in a Browser

The operational depth is the same system our customers have run for years. What changes is reach.

• Staff at a second branch, a yard office or an agent overseas use the same screens as head office, with nothing installed.
• Upgrades happen once on the server instead of on every machine.
• Documents — invoices, bills of lading, delivery orders, manifests, disbursement accounts — print from templates you can edit yourself, visually or in HTML, without raising a support ticket.
• Security is proper: role-based rights down to the individual form, optional two-factor login, and concurrent-user licensing counted by device.

There is also an AI assist where it genuinely saves time. Paste an enquiry email — or dictate it — and Ritzy reads out the shipper, consignee, ports, cargo and dates, and fills the job card for you to confirm.

Four Mobile Apps, Installed by QR Code

Alongside the browser platform there are four companion apps. They install to a phone's home screen from a QR code, with no app store and no separate login, and an administrator switches each one on or off.

• Customer Statement — your customer looks up what they owe, opens the invoice, and prints or shares it, without phoning your accounts clerk.
• CRM — the pipeline in your pocket. Log a visit and move a deal between meetings instead of after them.
• Delivery — drivers scan the QR on the delivery order and capture a signature and photo. Proof of delivery lands on the job immediately.
• Notify — user-scoped push, so an approval, an arrival or an overdue invoice reaches the right phone rather than a shared inbox.

Where Your Data Lives Is Your Decision

The same build deploys three ways. Install it on a Windows or Linux machine in your own office and everything stays on your hardware. Let us host it on a dedicated private-cloud instance reachable from any branch. Or run the Docker bundle if you already have Linux infrastructure. The administration console is the same in all three.

Built for the Markets We Work In

Multi-currency runs throughout, not as an afterthought. For Saudi Arabia, Phase-2 ZATCA e-invoicing clears and reports invoices automatically when you finalise them. For Bahrain, WCO sea manifests are submitted to Customs from inside the liner job. Three decades of operating in the Gulf, Hong Kong, India and Australia is in the detail here.

The Windows Range Is Not Going Anywhere

This is worth saying plainly, because it is the first question we get asked. Ritzy Shipping, Ritzy Real Estate, Ritzy Comfort, Ritzy Accounts and the Ritzy Payroll add-on for Windows are all still sold, still supported, and still receiving updates. If you run one of them today, nothing changes and nothing is being switched off. They now live on their own page — Ritzy for Windows — so each range gets the space it deserves.

If and when you want to move to the web platform, your licence, your data and your workflows carry forward. Some customers will run both side by side for a while. That is fine, and we will help you plan it.

See It Against Your Own Data

The fastest way to judge whether this fits your business is to put your own jobs through it. Tell us which lines you operate and we will show you a build with those modules switched on — not a generic demo with six menus you would never use.