Ritzy Comfort Premium 7.2.3.8: Stock Request Routing, Store Issuer Notifications & My Goods Receipt

Version 7.2.3.8 of Ritzy Comfort Premium is now available. This release rounds out the Stock Request workflow with proper routing between sites, approvers and store issuers, adds a dedicated notification channel for the store team, and extends the My Goods Receipt screen so site requesters can take delivery of their own approved stock — end to end, in one place.

Everything in this update is exclusive to the Premium edition of Ritzy Comfort. Standard customers can upgrade at any time to unlock the full Stock Request, RFQ and My Goods Receipt workflow described below.

Stock Request — Approver & Site-User Routing

The Stock Request Approvers master has been rebuilt around three clear roles, so every request reaches the right person on the right site automatically.

• Location, Site User and Approver User are now first-class fields on the master — one place to map who works where, and who signs off for them.
• The Site User mapping auto-fills the Site when a new request is raised, so requesters don't have to remember warehouse codes.
• Every grid in the workflow shows Location and User names rather than codes, making the request, approval and tracker screens far easier to scan.

The advantage: larger organisations with multiple warehouses, branches or project sites can model their real reporting structure in Ritzy — and approvals route themselves, with no manual re-direction.

Store Issuer Notifications

Approved requests that need physical issue from stock now flow to a dedicated Store Issuer — separate from the requester and the approver. The store team gets the right alert at the right time, without sifting through approvals that aren't theirs to act on.

• A new Stock Request Issuers master under Inventory → Master lets you nominate one or more store issuers per location.
• On approval, a single notification fires per request whenever any line is approved as Issue from Stock.
• Pop-up and e-mail channels are configured per issuer — match each person's preference without forcing a one-size-fits-all rule.
• Requests routed via RFQ, Direct PO or GRN-direct skip the issuer channel and reach the requester through the normal goods-receipt flow.
• The notification toast and the My Notifications inbox now show a larger message body — longer notes are readable at a glance.

The advantage: the warehouse acts on requests the moment they're approved, without waiting for a phone call or an email chain — and managers retain a clean, single-line audit trail per request.

My Goods Receipt — Now Even More Self-Service

My Goods Receipt lets the person at the site who raised a Stock Request receive the goods themselves — the requester picks the supplier, confirms the quantities actually delivered, and saves. The goods receipt and the original request stay linked, so reporting and balances stay accurate without any back-office coordination.

• Edit and save the received quantity per line — the requester's count is the count that lands in the system.
• Partial receipts can be reopened when the balance arrives later, with the outstanding quantity pre-filled — no re-keying.
• Each requester can reopen their own past receipts through Find, with full visibility of what they've previously taken delivery of.

The advantage: goods are received at the point of delivery, by the person who actually receives them — not days later by a central data-entry desk. Stock balances move in real time, and the approval-to-receipt cycle closes without an extra hand-off.

RFQ Workflow — Tighter Award Controls

The RFQ screen now has stronger guard-rails around the award step, so a competitive quotation can't be converted into a purchase order until everything is properly in place.

• Select Winning Supplier and Award require a confirmed product on every line — incomplete lines stay parked until they're resolved.
• Award-time line quantities and prices are locked, so what was quoted is exactly what gets ordered.
• Supplier-name lookups now match cleanly even when there are stray leading spaces, so duplicates are easier to avoid.
• Approvers can reassign ad-hoc lines to a catalogued product before approval — the original ad-hoc entry stays on the audit trail, but the resulting purchase order references your real inventory item.

The advantage: procurement converts quotations into purchase orders with confidence — and ad-hoc requests don't end up creating one-off codes that pollute the inventory master.

Premium-Only by Design

The Stock Request, Store Issuer, RFQ and My Goods Receipt workflows are all part of Ritzy Comfort Premium. The Premium menu now hides procurement-only entry points for Standard installations, so each edition shows a focused, clean set of options aligned with what you actually use.

How to Get It

Existing Ritzy Comfort Premium customers on an active support plan receive 7.2.3.8 automatically through the in-app update prompt. If you're on Ritzy Comfort Standard and would like to evaluate the Premium workflows above, get in touch — we'll set you up with a trial against your own data.